How can I get support for iXOS jukeman?
If you have tried everything which was listed under section "JUKEMAN does not
work properly. What shall I do?" without success, you can contact us either at
support@ixos.de, Tel. +49 46005-0 or FAX +49 46005-199 for customers outside of
the US or Canada, or at jukesupport@belmont.ixos.com, Tel. 415-294-5800, FAX
415-294-5836.
Please be prepared to supply the following information: Hardware platform,
operating system and version, iXOS jukeman version (can for instance be
obtained from the first line in the logfile), the contents of the logfile.txt
and of server.cfg and all devices which cause problems.